After a tremendous amount of research, consultation, and discussion, we are super excited to announce that Envisage Clinic will re-open.

We have been busy this week organising protocols and arranging the clinic so that we are complying with best practice guidelines as currently advised by The College of Cosmetic Physicians and I am confident that this is a safe and correct time to take this step.

This is in light of the low level of COVID-19 infection in the Gold Coast population and the continued relaxation of Government restrictions.

GOLD COAST COVID-19 SNAPSHOT as of 27/04/2020

Total Cases 192

Of which 124 contracted overseas

Community acquired 56 – 1 per 100,000

Recovered 171

Active 21

We are currently taking bookings for consultations, injectable treatments (all anti-wrinkle injections and dermal fillers), IPL, Coolsculpt and leg vein treatments.

We are unable to offer dermal therapy treatments including skin needling , Hydrodermabrasion and peels.

If you would like to make an appointment today or tomorrow please call Candice on 5539 4000 or email on chris@envisageclinic.com.au.

Over the long weekend please use the email option.

Please take note of the following important requests.

1. Please if possible come to your appointment without makeup.
2. Please come without friends or family, unless required as an interpreter or for a minor.
3. Please no children
4. Please pay by card if possible, rather than cash
5. We have been advised that payment plans are not available at present
6. If in the past week you have had a fever, cough, flu symptoms, been abroad or on a cruise or been to metropolitan NSW, or been in contact with a suspected case of COVID-19 we will be unable to see you and suggest that you attend a testing centre for COVID-19 serology. We can help you to arrange this.

FAQ

Why/how/should you be open?

As a medical clinic we were actually never mandated to close. We did so out of the ethical, moral and social obligations to ensure that we did not contribute to the spread of the Covid virus.

Health Minister Greg Hunt, MP has made this very clear in his statements.

At the present time there are very low levels of community acquired Covid-19 on the gold Coast, which we feel allows us to re-open in a limited way whilst observing Covid-19 protocols.

We have done so only after careful consideration and discussions with our medico-legal experts and the Australian College of Cosmetic Physicians.

We will be monitoring the situation closely and will respond in an appropriate way in the future – including the possibility of closing the clinic again in the event of an increase in Covid-19 cases in the community

How do I know if staff at the clinic, including the doctor has COVID19?

Staff who are known contacts of COVID19 positive patients are required by law to self-isolate at home. 

Staff with symptoms of fever, cough and fatigue are required not to attend work and to undergo Covid-19 testing

Should I let the clinic know if I am unsure about people I have been in contact with?

Yes, you should. A determination of each circumstance will be assessed by the medical practitioner.

Is it absolutely safe to have cosmetic medical procedures at this time?

It is safe to the extent possible comparable to going to similar places where social distancing disciplines are observed.

Will cosmetic injections make me more susceptible to COVID19 virus infection?

There is no evidence that cosmetic procedures make patients who are otherwise well more susceptible to disease processes, including COVID19.

If I develop side effects from my cosmetic medical procedure, how do I know if they are not related to COVID19?

Side effects from cosmetic medical procedures are different to the effects of COVID19 which are primarily shortness of breath, persistent cough, and fever.

If I develop a fever, a cough or feel unwell after visiting the clinic, what should I do?

It is essential that you advise the clinic should these symptoms develop as soon as they occur after your attendance.

Will I be able to contact someone at the clinic after my procedure if I have any questions?

Yes. You will have contact details, including after-hours contacts, provided to you, or simply call the office number and a recorded message will provide information on contact details.

What days and hours is Envisage Clinic open?

This will depend somewhat on demand, we will be open Monday to Friday as usual but may not have availability every day.

What treatments are/are not available at Envisage at present?

Available

• Consultations with Dr Leat or with Nurses
• Anti – wrinkle injections
• Temporary dermal fillers
• Fat reducing injections and jaw-line treatments
• Intense Pulsed Light (IPL) for medical and skin treatments
• Leg vein treatments and sclerotherapy

Not available

• Dermal therapy consultations
• Peels and facials
• Micro-dermabrasion and hydro-dermabrasion
• Skin needling and Vampire Facial
• IPL hair removal

Why/how/should you be open?

As a medical clinic we were actually never mandated to close.

We did so out of the ethical, moral and social obligations to ensure that we did not contribute to the spread of the Covid virus.

Health Minister Greg Hunt, MP has made this very clear in his statements.

At the present time there are very low levels of community acquired Covid-19 on the gold Coast, which we feel allows us to re-open in a limited way whilst observing Covid-19 protocols.

We have done so only after careful consideration and discussions with our medico-legal experts and the Australian College of Cosmetic Physicians.

Will Envisage Clinic close again

We will be monitoring the situation closely and will respond in an appropriate way in the future – including the possibility of closing the clinic again in the event of an increase in Covid-19 cases in the community

What precautions are Envisage Clinic taking at this time?

We have taken many precautions including;

• Telephone triage and questionnaire on entry to prevent possibly positive patients from attending
• No – touch temperature testing off all staff and patients on entry
• Increased use of PPE (N-95 masks and gloves) by therapists during consultations and treatments
• Regular disinfestation of all high touch areas
• Implementing social distancing in reception and waiting areas
• No coffee, refreshments or magazines etc in waiting room (so sorry!)
• Restrictions on family, friends and children attending with the patient
• Requesting card payment rather than cash

What can I do to help?

During this time we request that you:

Come alone to your appointment whenever possible.

Please no children, friends or family members unless needed as an interpreter or required as a support person (for example if the patient is a minor)

Come to your appointment without make-up. This will allow us to adequately clean the treatment area.

Pay by card if possible rather than cash. We have been advised that payment plans may not be available at present due to finance restrictions

Answer any questions truthfully

Use the provided hand sanitiser on entry and observe social distancing regulations.

How do I know if staff at the clinic, including the doctor has COVID19?

Staff who are known contacts of COVID19 positive patients are required by law to self-isolate at home. 

Staff with symptoms of fever, cough and fatigue are required not to attend work and to undergo Covid-19 testing

Should I let the clinic know if I am unsure about people I have been in contact with?

Yes, you should. A determination of each circumstance will be assessed by the medical practitioner.

Is it absolutely safe to have cosmetic medical procedures at this time?

It is safe to the extent possible comparable to going to similar places where social distancing disciplines are observed.

Will cosmetic injections make me more susceptible to COVID19 virus infection?

There is no evidence that cosmetic procedures make patients who are otherwise well more susceptible to disease processes, including COVID19.

If I develop side effects from my cosmetic medical procedure, how do I know if they are not related to COVID19?

Side effects from cosmetic medical procedures are different to the effects of COVID19 which are primarily shortness of breath, persistent cough, and fever.

If I develop a fever, a cough or feel unwell after visiting the clinic, what should I do?

It is essential that you advise the clinic should these symptoms develop as soon as they occur after your attendance.

Will I be able to contact someone at the clinic after my procedure if I have any questions?

Yes. You will have contact details, including after-hours contacts, provided to you, or simply call the office number and a recorded message will provide information on contact details.

 
Article by Dr Christopher Leat –  Medical Director Envisage Clinic Benowa  

Dr Christopher Leat – Medical Director Envisage Skin Clinic Founder and Director.Dr Christopher Leat has 33 years’ experience in Medicine and is a member of The Royal College of Physicians of London. Dr Leat has devoted the last 18 years to Cosmetic Medicine and is recognized throughout Australia as one of the most experienced doctors in the field of Cosmetic Medicine.